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FAQ

Frequently Asked Questions

How can my company get started?

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Destinations of Excellence®
Hotel Stays
Perfect Places®

How can my company use incentive travel programs? The list is endless: sales incentives, contests, customer acquisition, customer rewards and appreciation, employee recognition and retention, recruitment bonuses, new product and service launches, executive benefits, corporate gifts, rewards for increased productivity, and more.

Why is travel such a great motivator? Because everyone loves to travel—especially when it's free. That's what gives incentive travel programs such power. A well-developed program can enhance recognition, provide a wide range of choices for recipients, and allow their families to become involved in the rewards. Best of all, travel rewards create wonderful, lasting memories—and get bottom-line results. Well-run incentive programs help increase employee and customer retention by 20% to 40%, while boosting sales productivity by 15% to 35%.

What works best? Sometimes round trip air travel or a hotel stay will do the trick. Other times offering something as lavish as a Hawaiian or European vacation is the answer. It all depends on your objectives and projected ROIT—return on incentive travel. Ask us to share our many years of experience.

Are incentive travel programs affordable? Absolutely. You can spend as little as a few hundred dollars or many thousands and deliver a really memorable experience to someone you want to reward. It depends on your goals and objectives.

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Destinations of Excellence

Does my company have to purchase the travel packages before they're offered? Absolutely not. You can purchase them when you're ready to award them.

Can our company select air only or hotel only? Yes, Mitch-Stuart can modify a trip, from destinations to the length of stay.

How long does it take to process an order? Once payment is received, your order will be processed within 2 business days.

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Hotel Stays

Can I offer my customers or prospects as little as a single night at a hotel? No problem. The same is true if you want to offer two nights, a long weekend, or a week. You name the length of stay, we'll make it happen.

When I purchase a hotel room, are breakfast and taxes included? Often they are, but not always. Check with us for specifics.

Do you have specialty packages? Yes, some of our packages include suites, spa experiences, golf, individual tours and much, much more.

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Perfect Places

How does Perfect Places work? Now businesses can offer our fabulous destination travel packages to their employees and customers while supporting their favorite charity! Offer your employees a great benefit, they will value the preferred travel rates and at the same time, meet your companyĆ­s charitable giving goals.

Can you help to connect us with a charity? We can assist you to connect to the right type of non profit organization for your company. Your cooperative efforts will gain you visibility and publicity – you can demonstrate your social responsibility and "do well by doing good."

Are the trips transferable? Absolutely! Once the trip is purchased, it can be given to anyone the purchaser designates, or used as a wonderful gift.

Are there restrictions or blackout dates? There are very few restricted dates of travel and all terms and conditions are listed on each trip. No hidden fees or limitations!

Do you offer Customer Support? Our travel experts will be happy to answer your questions, make recommendations, share advice and guide you through the process from start to finish.

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