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FAQ

Frequently Asked Questions

"I have been intending to send this for two months to tell you what a wonderful time we had in Banff. We could not have had a better time and your help and patience and superb organization make it happen. Thank you again for a very wonderful experience."
Judy and Ted Russell
How else can my organization raise money?

Learn How >>

Destinations of Excellence®
Hotel Stays
Perfect Places®

Why will working with Mitch-Stuart benefit my organization? Because we're well connected to the biggest names in the travel and hospitality industries and have been working with non profit organizations since 1994. We deliver customer service with a passion that borders on the fanatical. We take away the administrative hassles of running a non profit auction and guide you through the process from start to successful finish. Most important, we're flexible. Don't see what you want in our extensive catalog? Just ask. We recognize that our success is a direct reflection of your success. So we always go the extra mile to make sure you're happy.

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Destinations of Excellence

Does our organization have to pay for the travel packages before we offer them at our auction? Absolutely not. Your organization doesn't have to purchase the packages until your auction has taken place and you have the successful bids in hand.

Can our organization select air only or hotel only? Yes, Mitch-Stuart can modify a trip, from destinations to the length of stay.

What happens if we don't get the minimum bid on a package? There is no obligation to purchase a package if it did not sell.

How many trips should we offer? Since there is no financial obligation, the more packages you offer, the more money you can raise. Make sure you offer a variety of destinations to appeal to a wide audience.

Can we sell a trip more than once? Yes. If there are several interested bidders, everyone wins.

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Hotel Stays

Can I offer my donors or prospects as little as a single night at a hotel? No problem. The same is true if you want to offer two nights, a long weekend, or a week. You name the length of stay, we'll make it happen.

When I purchase a hotel room, are breakfast and taxes included? Often they are, but not always. Check with us for specifics.

Do you have specialty packages? Yes, some of our packages include suites, spa experiences, golf, individual tours and much, much more.

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Perfect Places

How does Perfect Places work? Now businesses can offer our fabulous destination travel packages to their employees and customers for the benefit of a great cause — your organization! Employees will value the preferred travel rates and at the same time, they can help your organization's mission. Generate a new stream of revenue with this great cause-related marketing program.

Do you provide marketing tools for our non profit organization? We provide the presentation materials you will need to approach and engage corporate partners and other companies. We can supply a simple information sheet, a PowerPoint presentation, and a sample email or letter for your corporate partners to use to introduce the program to their employees and customers.

Are the trips transferable? Absolutely! Once the trip is purchased, it can be given to anyone the purchaser designates, or used as a wonderful gift.

Are there restrictions or blackout dates? There are very few restricted dates of travel and all terms and conditions are listed on each trip. No hidden fees or limitations!

Do you offer Customer Support? Our travel experts will be happy to answer your questions, make recommendations, share advice and guide you through the process from start to finish.

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