Home Is Where the Hotel Is
June 25, 2013
Not a phrase many would say upon entering their hotel room, but major hotel chains are trying to change that. Slowly but surely, more hotels are leaning towards “home-like” and family-friendly atmospheres. These brands are out to attract with the addition of kids clubs, teen programs and kids’ nights out. They also assist with planning family outings.
Many hotel brands have transformed standard hotel rooms into over-the-top bedroom sanctuaries. Gone are uncomfortable sheets. Now there are better linens, duvets, and pillows to make a hotel room feel more like your bedroom at home. Also, harsh lighting has been replaced by soft, natural light. To top things off, plug-ins and docking stations for all your electronic gadgets have been conveniently added to help you use your phones, tablets, e-readers, laptops and portable gaming devices from the comfort of your bed.
According to Michelle Cohen, President of Mitch-Stuart, Inc., “Our clients are even reporting that room service has experienced an ‘extreme makeover’.” Hotels know room service can be expensive and that many of their patrons seek food outside the establishment. Here are some solutions savvy establishments are implementing. Everything from Starbucks to all types of food options are now featured in the lobbies of many hotels.
Guests who felt like the mini bar offered the best meal, are now free to explore other options within the hotel. This has been great for guests who are on business trips, or for those who still need to work while on vacation. These guests no longer feel they have to work from their hotel desk, but rather they can take their laptops and iPads into the hotel lounge and coffee spots and work comfortably there.
So, what hotels are offering these “home-like” experiences? Here’s a couple:
The Residence Inn by Marriott®
describes their hotels as places to “enjoy, unwind and work.” These rooms come fully equipped with in-suite kitchens, which feature a full-sized refrigerator, stove, microwave and coffee maker. Other amenities include:
Free daily hot breakfast with a variety of options
Free Wi-Fi in all suites and lobbies
Free grocery delivery
Dry cleaning & on-site laundry
Private meeting spaces for events & family gatherings
Outdoor spaces with fire pits & barbeques
Complimentary evening socials
Business center services: free access to computers, printers and fax machines
recently underwent a reinvention. Part of the reinvention includes the HYATT Has It program. There’s always one, two, or sometimes three things that you forgot. Well the HYATT Has It program has a list of complimentary items as well as items to borrow or buy. They are stocked up on everything from curling irons to yoga mats.
What hotel made you feel like the most at home during your stay? LET US KNOW!